15 Feb Competing with the M.S.O: Why You Need to Build Alliances How to compete with the “M.S.O”? The answer is quite simple. Build alliances that... read more
15 Feb Is Your Body Shop Tracking Customer Satisfaction? The importance of tracking customer satisfaction cannot and should not be overemphasized as it contributes hugely to the success... read more
11 Feb Job Costing To be successful and profitable consistently in the Autobody industry, you need your sales staff to write accurate estimates.... read more
11 Feb Body shops Educate your customer first Body shops Educate your customer first / write for success second Educating customers is something Body shops can benefit from,... read more
11 Feb Why Body shops fail Pride or Ego some time plays a role in an owner’s success or failures Over the past 40 years I... read more