DASHBOARD: A POWERFUL USER-FRIENDLY PLATFORM THAT OFFERS USERS 12 POINTS OF DATA REGARDING CUSTOMERS IN PROCESS VEHICLES.
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Estimator assigned to the job and what insurance company is handling the claim
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Real-time repair status and the ability to see what jobs all the technicians are currently working on
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Customer drop off date and promise delivery date and number of days left to repair vehicle
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Customer is in rental and vehicle that were towed into shop
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Current customer star rating
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Number of parts ordered and received
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Last photo taken in the repair process
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IMPORTANCE OF JOB COSTING & THE CHALLENGES BODY SHOPS HAVE:
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The challenge most body shops have is they cannot track or analyze their true cost of completing repairs and delivering it back to the customer.
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Job costing is an extremely important part of everybody’s business.
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Job costing tracks the expenses for a job and then allows you to compare those expenses to the job’s revenue. This tells you which jobs are making money and which jobs are not.
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In a recent survey, 75% of body independent contractors indicated that job costing was among their top concerns for their business. That’s not surprising, considering that successful job costing can mean the difference between a profitable business and one that struggles to stay alive.
MOVE NOT CAPTURED ESTIMATES TO CYBER GARAGE SALES FUNNEL AND LET THE POWER OF AUTOMATION WORK FOR YOU:
One of the great things about having Cyber Garage as your sales funnel driver is that allows your body shop staff to export all estimates into the Cyber Garage sales funnel platform. This will allow the systems automated program to send out custom written emails and text messages to each of the customers, explaining the benefits of having your company handle all of their repair needs.
Just think you don’t have to rely on the estimators forgetting to preform those tasks anymore.
Click the photo to enlarge.
THE IMPORTANCE OF SCHEDULING YOUR COSTUMERS:
Scheduling is the art of planning your parts and labor tasks activities so that you can achieve your customer’s promise delivery date. When it’s done effectively, it helps you:
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Understand what you can realistically achieve with the number of repair days.
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Make sure you have enough time for essential tasks.
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Add contingency time for “the unexpected.”
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Avoid taking on more than you can handle.
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Work steadily toward your company goals.
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Having enough time to adjust to unexpected supplements.