Cyber Garage FREE Basic online management software comes with video training tutorials. For quick and easy learning click (FREE ACCOUNT) to sign up!

Cyber Garage user friendly system

With the free version you can do the following:

·       Import estimate (EMS) to Cyber Garage management system
·       Create repair order
·       Take Photos and circle image for prior damage in photo gallery
·       Scheduled in customers for repairs
·       Order parts through Cyber Garage parts platform
·       Receive and post parts through Cyber Garage
·       Track all parts returned and credits pending
·       Monitor all vehicles in process with Cyber Garage Dashboard
·       Send customers email through CG messenger regarding repairs
·       Send Text messages updating customers repair statues
·       Track all closed jobs
·       Customer custom dashboard

DASHBOARD: A POWERFUL USER-FRIENDLY PLATFORM THAT OFFERS USERS 12 POINTS OF DATA REGARDING CUSTOMERS VEHICLES.

  • Estimator assigned to the job and what insurance company is handling the claim

  • Real-time repair status and what tech is currently logged in to the job

  • Customer drop off date and promise delivery date and number of days left to repair vehicle

  • Customer is in rental and vehicle was towed into the shop

  • Current customer star rating

  • Number of parts ordered and received

  • Last photo taken in the repair process

  • Click the photo to enlarge.

IMPORTANCE OF JOB COSTING & THE CHALLENGES BODY SHOPS HAVE:

  • The challenge most body shops have is they cannot track or analyze their true cost of completing repairs and delivering it back to the customer.

  • Job costing is an extremely important part of everybody’s business.

  •  Job costing tracks the expenses for a job and then allows you to compare those expenses to the job’s revenue. This tells you which jobs are making money and which jobs are not.

  • Click the photo to enlarge.

In a recent survey, 75% of body independent contractors indicated that job costing was among their top concerns for their business. That’s not surprising, considering that successful job costing can mean the difference between a profitable business and one that struggles to stay alive.

MOVE NOT CAPTURED ESTIMATES TO CYBER GARAGE SALES FUNNEL AND LET THE POWER OF AUTOMATION WORK FOR YOU:

One of the great things about having Cyber Garage as your sales funnel driver is that allows your body shop staff to export all estimates into the Cyber Garage sales funnel platform. This will allow the systems automated program to send out custom written emails and text messages to each of the customers, explaining the benefits of having your company handle all of their repair needs.

Just think you don’t have to rely on the estimators forgetting to preform those tasks anymore.

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THE IMPORTANCE OF SCHEDULING YOUR COSTUMERS:

Scheduling is the art of planning your parts and labor tasks activities so that you can achieve your customer’s  promise delivery date.  When it’s done effectively, it helps you:

  • Understand what you can realistically achieve with the number of repair days.

  • Make sure you have enough time for essential tasks.

  • Add contingency time for “the unexpected.”

  • Avoid taking on more than you can handle.

  • Work steadily toward your company goals.

  • Having enough time to adjust to unexpected supplements.

Time is the one resource that we can’t buy, but we often waste it or use it ineffectively. Scheduling helps you think about what you want to achieve in a day, week or month, and it keeps you on track to accomplish your goals.

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EMPLOYEE TIME MANAGEMENT AND INCREASED ACCOUNTABILITY:

Time-tracking reinforces accountability within the employees themselves. When time-tracking is enforced, employees are more likely to complete jobs with increased efficiency and are more likely to hold themselves accountable for their progress throughout the repair orders. Time tracking software isn’t used to intimidate, but to reiterate the importance of the job at hand and the need for dedicated, hardworking and honest employees.

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Cyber Garage has a new tool in its tool box Introducing you to the new Annotation Tool.

The way it works:

After you have taken all your preliminary photos including prior damage and moved them in to the repair order photo gallery; you can markup the photos with the tool,  add notes to the photo image and print.

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